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Joined: Jan 2011
Posts: 81
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OP
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Joined: Jan 2011
Posts: 81 |
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Give that a try, and you can then restore the 2nd call key.
Having a busy forward the vm should then recognise that its a busy station rather then no ans.
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Joined: Jun 2007
Posts: 115
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Joined: Jun 2007
Posts: 115 |
Not sure about the MMC but somewhere you can set that the extn doesn't receive a second call. Could also be a software issue like I had. When transfered from voicemail(AA) and no answer the call will go to voicemailbox instead of the operator
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Joined: Jan 2007
Posts: 1,014
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What do you have set up in MMC 316 and MMC 102?
John 807
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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
Posts: 1,014 |
Is the busy greeting recorded? Have you gone into the voicemailbox and verified it?
John 807
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Joined: Jan 2011
Posts: 81
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OP
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Joined: Jan 2011
Posts: 81 |
the busy greeting is not exist in the options of voicemailbox
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Joined: Jan 2011
Posts: 81
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OP
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Joined: Jan 2011
Posts: 81 |
I have not programmed anything in MMC 316 and MMC 102
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I don't do multiple greetings much, but i believe you have to assign which greeting is used for no answer and busy.
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Joined: Jan 2011
Posts: 81
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OP
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Joined: Jan 2011
Posts: 81 |
My friends
please any suggestions to solve our problem
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Joined: Jan 2007
Posts: 1,014
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Joined: Jan 2007
Posts: 1,014 |
Have you gone to Open Block Table Extension Clicked on the Extension number then gone to Authorization and enabled Busy Greeting? In the Voice Mail Section of Programming?
John 807
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