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Joined: Jul 2011
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Hello,

i have an issue where i am using the samsung SMT-i3100 IP handsets and need them to use SIP traffic to enable us to connect a voice logger and record the calls.

i have heard that a firmware update can be done to change the handsets to use SIP.

is this true?

please can someone point me in the right direction here. pulling my hair out....

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Joined: Aug 2009
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You are right but I dont think the firmware is available yet (certainly in the UK anyway).

I believe a date for launch was given but this has passed due to software issues.

Cant you connect a call recorder across the trunks to record call, or do you want to record internal call?

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Joined: Jun 2006
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Use the logger on the MP/MGI/OAS ports via a managed switch with a mirror port.

Though ive been told that there is something different about the RTP packets in the samsung that some voice recorders may have issues with.

Joined: Jan 2010
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The Sip software is out but i have only used it with the Ubigate so far and not a Officeserv.
But if you did use the SIp software and it works im gussing you would then need A sip license for each of the phones and using all Sip phones on a officeserv would limit the config on the system.


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