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Joined: Jul 2011
Posts: 1
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Joined: Jul 2011
Posts: 1 |
Hello,
i have an issue where i am using the samsung SMT-i3100 IP handsets and need them to use SIP traffic to enable us to connect a voice logger and record the calls.
i have heard that a firmware update can be done to change the handsets to use SIP.
is this true?
please can someone point me in the right direction here. pulling my hair out....
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Joined: Aug 2009
Posts: 75
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Joined: Aug 2009
Posts: 75 |
You are right but I dont think the firmware is available yet (certainly in the UK anyway).
I believe a date for launch was given but this has passed due to software issues.
Cant you connect a call recorder across the trunks to record call, or do you want to record internal call?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Use the logger on the MP/MGI/OAS ports via a managed switch with a mirror port.
Though ive been told that there is something different about the RTP packets in the samsung that some voice recorders may have issues with.
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Joined: Jan 2010
Posts: 184
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Joined: Jan 2010
Posts: 184 |
The Sip software is out but i have only used it with the Ubigate so far and not a Officeserv.
But if you did use the SIp software and it works im gussing you would then need A sip license for each of the phones and using all Sip phones on a officeserv would limit the config on the system.
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