atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems How to get VM out of an Old Beast.

Sorry to inform you, but I am replacing an old Comdial switch with a new NEC.

Due to the Holiday Season a lot of the people are out of the office and have pending VMs.

I moved the Switch and the VM puter out to an other room and hooked up a phone.

I was wondering if anyone knew of a default way of logging into their own voicemail from another mailbox or from any phone.

Type of system unknown but here is the desciption:

Phone system is about 3 feet high and about 2 feet wide.
Cards slide in horizontally from bottom.
The VM is a WIndows based PC, There appears that there is lincord coming from the pc to a RJ1? port on the Phone System (port 3 I think) Not sure if this is some sort of serial integraton or used for programming the phone sytem)

This was an after thought so I didn;t take a whole lot of notice as to the details of this system.

I plug a phone into the system (ext 1002) and it comes up in the display as 39 messages (it was an extension that was unused) I enter voicemail and by pressing a button and I can start listening to messages. Pressing # or * didn't appear to let me log out of MB.

Can the main menu be accessed by dialing a Pilot Number? if so any suggestions of what a possible default 4 digit pilot number would be?

Connect a digital set with screen to the 1st vm port from the system. Should tell you the extension number. If not, press the speaker button. This will be the lead number and port. Your description says FXT/S.

They aren't IST ports for the VM? Could have sworn it said something on the card that lead me to believe they were analog ports.

Since I won;t be on site I will be walking customer through this. If worst case scenario, I'll have him hook up an analog phone and call the digital set...hopefully that will display calling station.

Also looking at pictures of the FXT/S it look a llitle newer....Had a card in it that would support super displays

If IST, connect your butt set and call set with screen. Windows PC with analog ports and serial integration??? If not an FXT/S maybe an FX unless this is a DSU.

Smells like an FXT or multiple cabinet FXII/MP5000...Hookup a phone and dial the first port of voice mail. When it answers press the # key usually twice and it will say "enter your mailbox number." Enter their mailbox number and it will ask for their password- then they can retrieve their messages. Does the customer have the Windows password to admin the vmail? If they do PM me and I'll tell them how to determine the first port of voice mail from the programming.

Thanks about the ##. I am 2.5 hours away and this part was an after thought