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Joined: Oct 2004
Posts: 2
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OP
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Joined: Oct 2004
Posts: 2 |
I am trying to set up our system to use the Outdial feature to notify users when they have a new voicemail.
We have a System 228 with VMS, VMI, MOD4, CA1, DACD and Att.
VX2 is Version 5.0.2
I have things working to a point. I leave a message. The system then tries to call out, but it doesn't look like it accessing an out side line. The IDS System Monitor shows:
ICM STATE CALLER CALLED
01 DlTn 3903
On the VX2 I have the Outbound Call Prefix set to 9*
mkline
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Joined: Oct 2002
Posts: 190
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Joined: Oct 2002
Posts: 190 |
Try 91 as outbound call prefix, make sure outdial notification is enabled in each vms box, make sure bin numbers has a pause or (,)
before the number. also check your nt or notification type.
if stil not working look in the pbx options menu and check pbx option, and sli option.
I know this is a lot but I remember there are a lot of different screens that can affect the outdial.
Hope this helps
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Joined: Oct 2004
Posts: 2
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OP
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Joined: Oct 2004
Posts: 2 |
Rick,
91 didn't work but after some thinking I tried 901 and "ta-da" the machine is happy. Thanks for your help.
- Michael
mkline
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