atcomsystems.ca/forum Forums Other TDM Phone Systems ESI Telephones & Systems Polycom Soundstation 2W

the tech over thought the process and all that happened is they blew it out of the water in explaining it to me. it worked at our shop because i plugged it in and knew that it was the flash flash, number, join buttons. I sold it to the company and was out for surgery when it came in and there was a rush to get it put in. the tech that put it in just recently started dealing with phones period. so big problem, little fix. thanks for the help....Mike

Mike/John, I'm having a similar issue with the soundstation 2, except that it's the 2nd caller that gets dropped. It's version 1.20 and I've tried the flash flash and the conf button twice, but same result. Even tried changing the flash times...no dice. Is it even compatible with the ESI 100??

Thanks

Having the same issue here just thought I would bump the thread for rspears2001 and myself regarding the soundstation2. Any one?

olsmithy: It's been a while since your post, but have you tried it with a craft set first? I've found you have to flash and wait for internal dial tone before the second flash. Then dial the second number and flash again to join. If you get it working with the craft set, try the SoundStation.

If it works on the craft set but not the SoundStation, it's the SoundStation's flash duration. Flash times on the SoundStation have to be set to less than 1000 ms.