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#468129 04/13/06 07:40 AM
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Sorry still unclear. Is the single line user answering a call and trying to transfer it to a speed dial that is an outside number or does the phone have a manual call forward activated to an outside number?

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#468130 04/18/06 03:45 PM
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i had a VS that was prog'd in nights to forward to an answering service, the trunks tied up everytime it fwd'd, turned out the provider's (alltel) switch did not provide disconnect, and the only way to get it was to pay an extra 4 bucks a month. we ended up having to get the public utilities commision to force them to provide diconnect.
and of course the customer thought this was all our fault because we should have known that alltel's stuff is a piece of crap.

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