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Joined: Sep 2005
Posts: 472
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Joined: Sep 2005
Posts: 472 |
Panamax/Towermax makes IROBs (In Range Out of Building)surge protectors specifically for the ATT/Lucent/Avaya product line. Those system sets need more protection then your gas tubes can provide.
PS I gotta agree with Hal here. Why does everbody think what we do is some darn easy - do it yourself until they do it and it doesn't work!
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Originally posted by towboatusa: The sales representative at GrayBar said this would be sufficient for my phones and phone system. I'm just happy if my Graybar rep can find the part number I'm looking for.
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Joined: Jan 2005
Posts: 15,408 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,408 Likes: 18 |
Well, I might as well add my two-cents here. First of all, the 581 series of protectors are not true primary protection devices. The manufacturer claims they are, and I see hundreds of them out there as primary protectors, but they just plain and simply AREN'T. They are fine for secondary protection as is indicated by the way they are constructed.
They don't have a sealed splice chamber or compartment to contain the gel-filled cable. It is improper (and illegal) to punch down a gel-filled cable directly on a block. It must be contained within a UL listed enclosure. That requirement by itself rules out the legitimacy in using the 581's in your situation.
What needs to be installed is a TRUE building entrance terminal, one made by TII, Emerson Network Power or even Porta Systems. These need to be equipped with gas or solid-state protector modules. The entrance terminal must be grounded to the same exact point that the building's electrical service is grounded. This must be done using a #6 copper conductor minimum. Three ground rods, especially if they are not bonded together (and to the electrical service, water/gas piping and building frame) are plain and simply asking for problems.
Then, a reasonable distance of inside wiring (I prefer to provide a bit of separation, at least 25 feet) needs to be run from the primary protection in the building entrance terminal to the secondary protector, A.K.A. the Porta Systems 581 block. Once this block is equipped with 75 volt protector modules, you will have a truly protected underground cable installation.
If you do have a 50 pair gel-filled cable that is punched-down directly on 581 units, you do not have a professional installer. The original installer does not know what they are doing. It has already been mentioned here that this work isn't as simple as it seems. That is why we are here to assist.
I suggest that you contact a professional telephone/CATV cable contractor (there's a separate listing in the Yellow Pages for this). If you can't find one, try to see who your local phone company is using as a sub contractor for outside cable installation. The phone company won't tell you who it is; you will just need to keep an eye out for a truck with someone working on a pole that is not the local power, cable or telephone cable company. If all else fails, try to locate a local Henkels & McCoy office. They do this stuff nationwide for telephone companies and they seem to know what they are doing.
You really do seem to be losing a lot of money because of an unprofessionally-installed protection system. It will probably cost over a thousand dollars to do it right, but it seems to be adding up for your business already. Maybe it's time to finally get it done right.
I sure hope that you take this as guidance and not criticism. Lots of companies out there can install phone systems and make them work well, but when outside cable is involved, the whole playing field changes.
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
Posts: 17,747 Likes: 38
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Joined: May 2002
Posts: 17,747 Likes: 38 |
As usual Ed you've added something I didn't even think about and that's the proper closure for this set up. I was concentrating on the bonding only. Even if he doesn't have the proper entrance terminal for the cable, if everything is properly bonded and rated he shouldn't be having the trouble he is, at least in my opinion. He is getting a foreign voltage on the pairs that feed the phones and just from the description of what is happening it sounds to me like the grounds are not equal. I knew we could count on you to set us straight.
Retired phone dude
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Joined: Sep 2004
Posts: 1,436
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Posts: 1,436 |
Gee, if words were money we'd all be broke if that was Ed's two cents worth.
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Joined: Jan 2005
Posts: 15,408 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,408 Likes: 18 |
Git back on the porch, Uncle Lonnie! Doesn't your court order restrict you from associating with other convicted felons?
OK, that was tacky, but hey, I had to change my avatar since you stole mine and I needed an identity.
Ed Vaughn, MBSWWYPBX
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Joined: Dec 2004
Posts: 5,722
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Joined: Dec 2004
Posts: 5,722 |
Okay, girls, let's ply nice ! Since Ed used up two cents, leaving me only a red cent ($.001) here it is. All the above PLUS make sure the cathatic protection and lightning grounding system have the same potiental. Depending on the situation the cathatic tied to red iron can go "high" and cause issues. Just a thought. KLD.
Ken ---------
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Joined: May 2004
Posts: 187
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Joined: May 2004
Posts: 187 |
I have seen installs put both the outside cable and the inside cable on the same side of the block. They thinks it looks nice... But this unit has a in and out side to it so that the protector works properly. I would make sure that the unit is installed correctly...
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Joined: May 2002
Posts: 17,747 Likes: 38
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Joined: May 2002
Posts: 17,747 Likes: 38 |
Another good point. I assumed it was wired in correctly.
Retired phone dude
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Joined: Jun 2004
Posts: 100
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Joined: Jun 2004
Posts: 100 |
Try using IROB'S on both ends
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