sundance-communications.com/forum Forums Wiring - Telecom Carriers - Trunks & Services Telecom Service & Providers Dual service

Is dual service available in Chicagoland suburbs?
at&t service.
Are "E&M" tie lines still available?
Client wants one number to ring at 2 locations,
not within the same exchange.
CFWD may be acceptable if it can be done remotely.
Thanks, MrG

Is the customer looking for point-to-point DS0s or a full T1?

Dex, one location is a getting an integrated T1,
the other location has 3 pots.
He would like, (if possible) the main numbers at both locations to ring at both locations.
Thanks, Wayne

From a switched access point of view, having only 3 POTs lines at the 2nd location doesn't give the customer much slack to play with, unless it is a very small office with very little telephone traffic.

Would it be acceptable for a call to ring into location "A" and, if there is no answer, have the call forward to location "B", or do they want the phones ring at both locations concurrently?

Dex, I agree I think a call foward no answer and a call foward busy to the second loaction would work out better. And whatever carrier you are using shoudl be able to handle this. You can also add a call fwd variable to the main line in case you ever want calls to go directley to the second location

I wonder if there is a VOIP application that would allow phone calls to ring at 2 locations concurrently (assuming that's what the customer is looking for)? :confused:

What type of phone system will be at the main location? I know with a Vodavi you could program a line to ring to a speed dial bin. That way you could have the main number ring at both locations, but it would take a second channel on the T-1.

He didn't want to have to put a system in the smaller office. He would like to have the lines ring concurrently. They are using CFWD now but there is no way to distinguish that the call was forwarded so they can answer appropriately and they can't set or cancel the CFWD remotely, so if they forget to set it they have to drive back to the other office.
They don't have a system in the larger office as of yet but if I go with an IP based system wouldn't they need one in each office?
I know you can have an IP phone in a remote office but we need to redirect the main number of each office.
I think he's asking for the world here and may be better off with LEC VM at the small office and the greeting simply stating to call the other office.
MrG

You’ve added a wrinkle to this dual service question with one location being on a intergraded service. From a circuit engineer perspective I don’t thinks going to be possible. Sorry.


FYI also I posted this one the other dual service post:
Problem being is that dual service is just not a matter of half tapping the cable. If the entire copper loop is short enough that COULD be done but the proper way to have two locations operating in parallel is to employ a device called a bridge lifter at the C.O. Bridge lifters ain’t been manufactured in a long, long time… Many C.O. locations just cain’t get ‘em anymore.

Hey, I should have said from a dual service solution this is not possible… ANYTHING is possible with a lil’ imagination and a willingness to spend.