web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 3 of 3 1 2 3
Joined: May 2007
Posts: 5,058
Likes: 5
Moderator-1A2, Cabling
*****
Offline
Moderator-1A2, Cabling
*****
Joined: May 2007
Posts: 5,058
Likes: 5
Well, good luck with it!

Sam


"Where are we going and why are we in this hand basket?"
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Stha:

I still think that if you tinker with the ringer's bias spring, you might be able to get it to respond.

If you are worried about damaging the DSL unit, you can always consider using Viking Electronics' #RG-10A ring booster. It is fairly tolerant of voltage/frequency issues on the input side and provides nice and healthy ringing output. It's made specifically for use behind VOIP/ISDN/DSL terminal equipment for this reason.

Check it out Here . If you use it, you won't have any more ringing problems!


Ed Vaughn, MBSWWYPBX
Joined: Mar 2006
Posts: 28
stha Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 28
Ed:

I tryed with the bias but no results.
Boost Ringing box seems perfect, I will buy and let you know the results.

Thanks

Anonymous
Unregistered
Anonymous
Unregistered
If you monitor the ringer leads with a butt set what do you hear? you should hear a low frequency buzz. A frequency mismatch will keep your ringers from working. If you can locate where the ring current is being supplied at you may be able to replace it with one made in the US. I had the same type of problem when i tried to use an old Harris switche for ring current through an Executone IDS

Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
George, we already touched on the issue of frequency a while back. You are correct, that's likely the issue here. Here is the original post discussing frequency issues:

Quote
Originally posted by EV607797:
You should not see any AC voltage when the line is idle. By setting your meter to the AC setting, it's just reading the DC voltage and effectively doubling it, giving you a false reading.

It sounds like the 90 volts that you are detecting during the ring cycle is fine. There is an issue of AC frequency though. U.S. straight-line ringers are designed to respond to 17-33 Hz. Being in Europe, there's a good chance that the frequency of the 90 volts is outside of this range.

I do need to ask these questions:

You had mentioned that you were using 2565HKM sets before. Did the ringers work properly in these sets? If so, we may just have an internal wiring issue.

Is the Call Director set new or is it one that was used? If used, there's a good chance that a diode may have been used in the ringer wiring as a field modification.

Let us know and we can dig further.


Ed Vaughn, MBSWWYPBX
Joined: Mar 2006
Posts: 28
stha Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 28
I got the confirmation that the ringing frequency in France is 50Hz.

Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
That's strange that it would be the same frequency as the AC power distribution network. Regardless, even if it is, that would definitely be the reason that you are having trouble with a U.S. ringer.


Ed Vaughn, MBSWWYPBX
Page 3 of 3 1 2 3

Moderated by  ChrisRR, EV607797, Silversam 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,290
Posts638,801
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,372 Shoretel
189,056 CTX100 install
187,410 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 22
teleco 6
dexman 5
jsaad 3
dans 3
Who's Online Now
1 members (Toner), 103 guests, and 421 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5