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Joined: Dec 2007
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Retired Admin
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Retired Admin
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Joined: Dec 2007
Posts: 6,841
Likes: 27
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Dean

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Retired: That means I don't have a job description and I can do what I want.

Joined: Dec 2007
Posts: 6,841
Likes: 27
Retired Admin
*****
Retired Admin
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Joined: Dec 2007
Posts: 6,841
Likes: 27
It appears that your VM is set to answer all calls and that your VM isn't working. If you have the programming manual you can 'easily' take the VM out of the loop.

On page 5-7 will explain how to get into programming.

On Page 5-13 Category 2-Trunkline - Voice Mail Group Answer change the entry to NEVER

On page 5-10 Extension Ring Assignments You can pick and choose which extension ring on which lines by entering the extension number and changing the entry from N to Y on a line by line basis.

This will not however explain what is going wrong with the voice mail system.


Dean

Photographs:

https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414
_________________________________________________________________________________________

Retired: That means I don't have a job description and I can do what I want.

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