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Since this is new I'd like to hear some reports from those who've installed them. This would be to use as a reference for customers who are leary of the X16 because of it's lack of time on the market.
Customers like them? Dislikes? Or your likes and dislikes.
I have yet to install one, but do have one to play with and my personal feelings are it works as advertised and should fit the market nitch they were designed for. Thanks in advance for the input.
Retired phone dude
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Ken
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Installed my 5th one 2 days ago. It is a inexpensive plain vilinia system. Does what is say's it will do, nothing more. The price is very inviting to small users. I tell them upfront what to expect and not expect. They love the choice of colors (woman in particular). It is a easy sell.
Easy install, no complants yet.
Ken
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That's it? I was hoping for more input. I'm installing my first one soon and will report back after the customer has had a chance to use it a few weeks. Thanks.
Retired phone dude
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Joined: Dec 2007
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They don't have any docs. on the web site; so I'm a little leery of try one without having prior knowledge of the system.
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Originally posted by Jim Baldwin:
They don't have any docs. on the web site; so I'm a little leery of try one without having prior knowledge of the system. Not sure what type documents you're talking about. Please give more detail.
Retired phone dude
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well how about something besides hang it on the wall ,plug it into an ac outlet, hand the customer the users guide, collect your money and leave.
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Joined: May 2002
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All the manuals are on the site. Sounds like you have a beef with them, we have a complaint department.
Retired phone dude
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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They have all kinds of documentation if you log in as a dealer. You don't even need to be a dealer to gain access to much of their documentation. Not to mention, they will hook you up with whatever you need to know if you call them at 866-925-8312.
Ed Vaughn, MBSWWYPBX
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Just a report. The one I installed has been in use a little over two weeks. Customer likes it, really likes the ease of use. Only complaint is the double beep in the ear when another call is coming in and you're on the phone, but she says as she gets use to it, it bothers her less. My only complaint when installing was the wall mount, seems like they'd make the phones fit on a standard wall jack. I'm hoping to put in a few more soon.
I'd still like more input on what others feel about them.
Retired phone dude
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