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Joined: Apr 2012
Posts: 5
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Joined: Apr 2012
Posts: 5 |
Hello all,
I hope i have a simple question for everyone.
Can anyone give me step by step instructions for how to change the music on hold on a Vertical SBX IP 320 system through the phone. I have only ever done it through programming. My customer wishes to change it from one type of internal MOH type to another. It is in function 171 and they are running version 3.5 s/w
Any help would be greatly appreciated.
Thanks
Brian D
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
This is not really a user function unless you allow them admin access to the system.
You enter admin programming at the attendant set ( I cannot provide the password) then pgm 171 flex button 8 and then dial 00-12 to choose music type.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Apr 2012
Posts: 5
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Joined: Apr 2012
Posts: 5 |
Thanks so much Derrick. Worked great
I forgot about the flex button 8
They are a good 1 1/2 away- no modem, no remote log in so i figured i will let them try it out
Brian D
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Joined: Feb 2011
Posts: 105
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Member
Joined: Feb 2011
Posts: 105 |
User function to listen to the MOH currently programmed for the system:
TRANS/PGM 7, 3, 0, 1
CSR
Executone of Louisiana
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