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Joined: Jun 2006
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I'm the same, we will change the password back to default but won't give it out

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Hi

I find myself in the same position as the previous poster... wanting to upgrade from our DCS816 - I thought a second user 7030 would tick all the boxes - especially with VM and SIP support. Only someone has foolishly set a password on the IS Tool (which I presume is the same as the web interface) - and I simply cannot find anything usefull on the internet to suggest how you should default it back to factory setting. My problem is I do not want to loose the VM key in the process. As far as everything else goes in memory - let it go!

Any help would be greatly appreciated.

thanks

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I am needing to have my 7100 officeserv DM/IT tools password reset. I have tired everything to get into this unit but nothing is working. Can someone please help me...


Thank You,
Kenny R. Ehresman
ATR
Pontiac, IL 61764
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Can anyone please help we are really needing to get this system going and can not find anyone to help us. We bought this system and can not get logged in no matter what we do. WE have updated the firmware and factory reset it...


Thank You,
Kenny R. Ehresman
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Pontiac, IL 61764
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I would suggest starting a new thread on this. Now if you say that you have done a factory reset on the system therefore defaulting it. Then you should be able to use the default password for DM to get into it. That is the best advice that you will probably get without actually paying someone to do the work for you.

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Hello nameless, I recently upgraded my company officeserv 7100 to v4.91, I made a DB backup in order to restore it later because the system defaults after the upgrade, but right now I don't have DM access, the defaut password for this release have changed?

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The default password changed in 4.60 software, which is a couple of years old now.

The new password is in the newer manuals.

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Originally Posted by nameless
Are you wanting to reset the MMC800 password or the IT/DM password or both?

can u help me with reseting dm password? ive got used samsung os7030 and ive managed to change tech password but still cant login to device manager/ installation tool/ web.

Thanks a lot in advance

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reason it was changed from old password to new

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The KMMC or application Admin passcode can be easily reset on any Samsung system 4.95 or lower by using KMMC 900 and a 4 digit code I could give you. This without defaulting the system.


Todd Tarkington
Communication Experts Group, Inc.
(972)444-8202
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