|
|
|
|
Joined: Oct 2012
Posts: 2
Member
|
|
Member
Joined: Oct 2012
Posts: 2 |
I have an IPEX1 that just recently decided to use AA 24/7 and it seems every other day it will stop answering calls? I am able to log into emaneger no problem and TELRAD CFG no problem and when I call from outside it's RNA but from inside it's busy. Any Idea's what issue might be? Thanks
Earl
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2005
Posts: 274
Member
|
|
Member
Joined: Feb 2005
Posts: 274 |
Do you see any errors in your maintenace logs? Also, do you have an overflow for your voice mail hunt group if all ports are busy?
Are you getting a fast busy or slow busy when you try calling internally? Fast busy could mean voice mail is down, slow busy would indicate all ports are busy.
If you putty or telnet to the voice mail in this condition, enter the t3adm portion and option 6 will tell you if you link is still up.
Hopefully this will help you troubleshoot the problem. In a busy system, its possible all ports are busy or you may have another problem.
TG
|
|
|
|
|
Joined: Oct 2012
Posts: 2
Member
|
|
Member
Joined: Oct 2012
Posts: 2 |
The honest truth is I haven't worked on a TELRAD in 3 long years since company went to all ip hosted solution sales and service and totally forgot about the telnet t3adm? Company picked this account up as a charitable thing and I am paying the price, LOL! I know it's a slow busy as if ports are busy but they are not they just stop answering & this only started when they went to AA 24/7 instead of live operator
|
|
|
|
Forums84
Topics94,490
Posts639,856
Members49,833
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (hbiss),
668
guests, and
180
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
