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Joined: Nov 2004
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Yes the 824. 431484 mat code I think.Everyone thinks it was a 616 never did understand why they printed that big ol 616 on the side of those old units. It really caused a lot of confusion when they came out with the newer style 616. It was so much eaiser to just go by the mat code to avoid confusion.
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Joined: Dec 2007
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I looked at the phones:
2-Digit Premier (Premier 616/824 2-Digit Ext's means Protege (Protege 32) 3-Digit Ext's means Protege (CTX, MTX, LTX)
The Protege 616 (Mat Code 699066?) felt like the end was coming... You really had to be careful in plugging in the AC power, because if you didn't do it careful enough it would default the database.
One thing I really liked about the Protege as compared to the Nortel was AA vs ATA. Two analog extensions for the price of one rather than a one for one.
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Joined: Nov 2004
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They had to throw a bone when it came to single lines look what they did to us with the under powered ring circuts on the analog ext cards. I have rebuilt way to many of those to see them burn up again in 6 months. Then when they got the problem fixed with the power pack units they went eol.
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 I wonder what ever happended to jp1234 Mr Frodo sir?
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Joined: Nov 2004
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I guess no one wants to look backward and only keep moving ahead. Maybe we fixed his problem.
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Joined: Jul 2013
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I am having pretty much the same problem described, but do not have access to a laptop with a serial port anymore. Because of that I am trying to use a USB converter. Anyone have any suggestions on things to try to get that work? I have the RMP software and it seems I have the cable drivers installed right as I have been able to set its COM settings to match those in the RMP software, but I still cannot connect. I've tried switching up the Baud rate to all allowable by the RMP... 300, 600, 1200, 4800, 9600, 19200.. this is getting pretty frustrating. I've spoken to a tech at King Technologies and they basically told me that they cannot help me until I get the systems talking to each other...
-My laptop is Windows XP Home -The system is a Sprint Protege CTX KSU
Any help would be much appreciated...
Thanks, Jon
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Joined: Jul 2013
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Update: I have gained access to a laptop with XP and a native serial port which I have now tried hooking up to the phone system and still am unable to get a connection. Anyone with an idea of what I might try next would be much appreciated.
Thanks, Jon
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Joined: Dec 2007
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What is it that you seen on the screen? Are you at the main RPM and ready to connect?
The baud rate for the CTX, I think, is 2400...but that depends on which version.
Generally speaking the three most common baud rates for the Protege are: 2400, 9600 and 19,200. If you have a CTX with voice mail, then it is definately 9600.
Also remember, it's the TOP DB-9 from programming, the bottom is for SMDR only.
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Joined: Nov 2004
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The ctx default is 19200. You can change it in rmp for a allready programed system using f10 in rmp. Make sure you have the correct version of software to match your rmp.
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Joined: Dec 2007
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Question Mr Frodo, sir. Memory seems to recollect some versions of the CTX not at the 19200 baud rate.  Was it the S3.T20 and earlier versions? I wish I kept my notes!
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