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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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The display says line 2 when using 2, but what does it say when you have dead air? By the way, you said in an earlier post you only have one trunk. I assume you meant to say you have two trunks, line 1 and 2.
Last edited by Derrick; 08/20/13 06:01 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
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system has been in place for years Obviously line 1 is no longer in line group 1. Why? I'd put my money on data corruption caused by a brief AC outage and a bad memory support battery. You need more than programming to restore your system to proper service.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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system has been in place for years Obviously line 1 is no longer in line group 1. Why? I'd put my money on data corruption caused by a brief AC outage and a bad memory support battery. You need more than programming to restore your system to proper service. Yep, have to agree with Dave.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2013
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Not a great option, nobody in my area works on these anymore..
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Joined: Aug 2013
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It shows line 2 when it's dead air. Yes, 2 trunks, line 1 and 2.
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Joined: Aug 2013
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Have it hooked to a UPS. Never had a power outage of more than the UPS can last.
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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You certainly have a corrupted data base. It shows line 2 when dialing 9 but it is supposed to grab line 1. If you have not done so already you might try resetting the system. There is a reset button top left inside the unit. If that doesn't work try a cold start by powering off the system wait about a minute and power it back on. There is a risk to powering it down. If the memory battery is old and worn out you could loose programming. I usually test older systems by putting a meter on the battery and seeing if I get 3 volts dc.
Last edited by Derrick; 08/20/13 10:41 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2013
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I did power it off and back on the first time I saw the issue.
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Joined: May 2002
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Not a great option, nobody in my area works on these anymore.. Post on here and see. Just general location is enough, no need for detailed info. I don't know what importance you put on your phone's, but it's been not working for a long time since you first posted. I'd think the service call would be worth the money. Could be someone could fix you up over the phone for a fee.
Retired phone dude
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Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
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Doesn't matter. Most of them are cheap standby models. Because you appear to have corrupted data, you almost certainly don't have a true sine wave on-line UPS or even a line interactive one. If you obtain remote reprogramming support from someone here without replacing the memory support battery, you will need to purchase a better UPS before proceeding.
- Dave S. -
You can never appease your ideologue opponents.
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