web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2004
Posts: 5
Member
Member
Offline
Joined: Oct 2004
Posts: 5
I have a customer with one that has Unified Messaging on it. Does anyone know how to change the SMTP identifier so that it shows up as a valid email address? Right now it is coming up as non-mail-user@

Thanks in advance.


Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Feb 2008
Posts: 124
Member
Member
Joined: Feb 2008
Posts: 124
Changes are made in the Database Administrator.

Boxes --> Mail box --> email tab --> account information --> Friendly Name & eMail address

Boxes --> Mail box --> Recording tab --> copy section --> SMTP Address

System --> General --> Company Name

Generates this:

From: {Friendly Name} {eMail address}
To: {SMTP Address}

This message from {caller's number} at {time and date} was forwarded from box {mailbox number} at {company name}.



I have the schedule set to always copy after 0 hours. The system will email the message 1-2 minutes after it is recorded.

Note that the from address does not need to be valid (mine is configured as [email protected]). From what I have seen you also need to change these settings on every user's mailbox that wants to get their voicemails forwarded to their email frown

-Jason


Jason Perkins
Network Engineer
Joined: Oct 2004
Posts: 5
Member
Member
Offline
Joined: Oct 2004
Posts: 5
Thanks Jason. I'll give it a try.

Rik


Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
Who's Online Now
1 members (Carl Navarro), 158 guests, and 48 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0