sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems auto attendant OS7030 disconnected problem

Hoan,
Australia doesn't have the same frequency parameters with Jordan.

In 812 you must use Jordan, not Argentina.

In 2.1.5 I don't know how frequency country you must use, ask Samsung about it. Jordan uses 2 busy tones with specific frequency in the busy tone 2.

In 5.7.1 you must configure as I said before:
Busy: 15/15/10/10
CO Busy: Busy: 15/15/10/10
why?
Because:
15 x 50ms = 750ms (For 1st tone)
10 x 50ms = 500ms (For 2nd tone)


In 5.7.4 you must configure as I said before:
Busy Tone: 730 / 780 / 730 / 780
Why?
Because:
~750 is from 730 to 780

the same problem still appears,When I use the values ​​that in your suggestion

I guess that the problem is the country frequency in 2.1.5

Ask samsung about it.

Check your in-skin settings in the station block of the vm.

I know in pre 4.14 os7100's this wasn't set correctly and prevented the vm from recognising the busy tone and so wasn't dropping the call.

The OS7100 and OS7030 don't need MPD/PRS hybrids (thankfully) its just a setting change in the required MMC.

The incumbent telco here decided to withdraw the PRS service, but we used PRS3 for ROI (Reversal on Idle).

You can also try enabling busy tone disconnect in system options and trunk options

Tengo el mismo problema, no me detecta el corte y queda en la preatención por 1 minuto mas o menos, tengo una 7100 y soy de Argentina, alguien sabe los parámetros a configurar para que esto funciona correctamente. Gracias.