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check Cmd 410 de 04 de it should be set to 03

So everything that you guys recommended was done. Here is how I am accessing the outside line, by either dialing 9, or pressing the line key assigned to D000. I have line 000 assigned to trunk route 00, and trunk busy lamp 01.

Once I get the outside line, for example on extension 201, my green LED lights showing that I am on that line, which is normal. However, once I hang up, that green LED representing line D000 stays green, even though I have properly hung up.

Is this just a bad phone system?????

So here is an update on where I am. I now have allowed line access and monitoring on each telephone. The line key for the telephone that I was utilizing the outside line on stays green approximately 5 minutes after I have hung up the phone. After 5 minutes, I can press the line key for the line, but it is red, as if someone is using the line somewhere else on the system. Oh yes, and I must not forget. When the line rings, the red line LED goes out, and you are unable to answer the line.

From what I know from previous phone systems is that the outside line hangs up immediately, and red indicates line is in use, not idle, green means in use on your telephone, and flashing red means ringing, not no LED or ringing.

Thanks to everyone who has helped me on this. I really wanted to be able to figure this out, and I have programmed multiple telephone systems for our company. I guess that I just wasn't able to do this system. Anyone know anything about remote programming over the LAN for this system, or is anyone willing to help me with it? Send me a PM if so.

Any other tips are certainly welcome!! I appreciate it.