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Joined: Nov 2013
Posts: 16
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Joined: Nov 2013
Posts: 16 |
I am running an ADIX system version 5.x. My question is probably a simple one, and I have just never had to do it before. Where in programming can I set the outgoing caller ID? We have 5 analog lines with line 1 being 555-1234 (example). I want the remaining 4 lines to display on caller ID 555-1234. I have done this in other systems, but no clue where to go here. Any help on this would be greatly appreciated.
J
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Joined: Jan 2005
Posts: 15,391 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,391 Likes: 17 |
You've probably done this with PRI service, but you can't do it with POTS lines on any system. Only the service provider can alter this information, and that is assuming that they are willing to do so.
Ed Vaughn, MBSWWYPBX
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Joined: Nov 2013
Posts: 16
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Joined: Nov 2013
Posts: 16 |
That is correct. I have done this with PRI's in different systems. Thanks for the information. Time Warner said they could not do anything about it and asked if we could do it in our system.
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Joined: Jun 2006
Posts: 1,624
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Joined: Jun 2006
Posts: 1,624 |
If the carrier allows you to pass it, it's set in 10.79. However, only SIP trunks and PRI MIGHT allow you to alter outbound CID.
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
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Joined: Nov 2013
Posts: 16
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Joined: Nov 2013
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Under 10.79 it lays out all of my extensions. I guess I would just put in the number that I want to display under the "CNIS No" column?
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Joined: Jun 2006
Posts: 1,624
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Joined: Jun 2006
Posts: 1,624 |
CNIS, it is. When you navigate to 10.79, your cursor should be blinking in the CNIS column.
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
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Joined: Aug 2006
Posts: 1,808 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,808 Likes: 15 |
Adding entries for CNIS won't change the outbound CID on a POTS trunk. If TWC is providing your trunks via 4 port modem, they may be able to MASK the outbound CIDs on trunks 2 thru 4, but they may not be aware or have the capability to do this. With some CLEC switches, placing the lines in a hunt group will force all the CIDs to match the pilot number, but this varies from provider to provider.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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