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Joined: Jan 2007
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I am having problems accessing an intertel axxess.
I have tried the pin out on 2 connectors that is in the information forums above with no success.
I am using Intertel Axxess 4.3.01.
The unit has the CPU card in the far right slot and an MCVP ( I think. Its been a few days) card in slot 15. it connects to rs232 #2 and also has a ribbon cable at the bottom that connects to the CPU.
I have tried several different cables straight thru and flipped. I have tried every speed from 300 to 38400. 2 different usb to serial cables.
All connecting to RS232 #1 on the CPU card.
No success. Please help.
I would not usually work on this system but my customer does not want to use there old vendor anymore.
:bang: :bang:
All In One Communications
Mustang, OK
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Joined: Jan 2007
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Also I always used 8 pin cables.
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Mustang, OK
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Joined: Nov 2001
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The connection speed most likely is 9600. Have you tried any other ports, do you have a OPC card?
Rhett
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Joined: Mar 2006
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I can connect with a 4-pin...and the COM port(I have not run into an issue with Speed).
What messages do you get when you try to connect?
Also, keep in mind that the PC connection interface is not session manager!
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Joined: Jan 2007
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It states waiting for login when i tell database manager to connect to the remote system. Am I using the incorrect software. If so could you possibly send me a copy.
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Mustang, OK
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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Admin
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What version CPU is in the system the software must match the cpu version
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Joined: Jan 2007
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OK Finally back on site.
How do I tell what CPU version is in the system.
All In One Communications
Mustang, OK
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Joined: Jan 2007
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I have a CPU 550.2030 in the CPU slot
I have an EVMC 550.5040 in slot 7.
The EVMC (Voicemail Card) is connected to RS232 #2 on the CPU and also by a ribbon cable at the botton.
All In One Communications
Mustang, OK
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Joined: Jan 2007
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Hey Guys,
I see my buddy brian posted here and he needs some help. If someone could get the answer he needs to me I will be happy to help him out. All of ya'll have helped me out in the past and if someone could help me now it would be a big help.
Thanks,
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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You need to know what chips are in the cpu but this could be bad if the b/u battery is old and you pull the cpu it will lose memory. If you don't have the proper version software on hand this can cause a real problem.
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