atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Axxess Connection problem

E-mail sent. Thanks,

E-mail sent. Thanks,

EVMC didnt come out until 5.270.

To get version number you can attach a monitor and keyboard to the EVMC, then type ? The screen should show something like:
[00190 6-10-1996 16:00:01 Main]Software release 4.0
[00191 6-10-1996 16:00:01 Main]ASAI link status = 1
[00192 6-10-1996 16:00:01 Main]Alarm count = 1/

This version is showing 4.0.

You could also run Hyper Terminal or similar, plug your programming cable into a RS232 port and push the RED reset button. The version should scroll on the screen somewhere. The reset button doesnt drop any live calls just calls on hold.

Or as stated above, turn the system off, pull out the CPU card, and write down the chip numbers.

Email Sent. Thanks.

Hey Guys,

Brian just called me and here is what he gave me from the EVMC card 9.1.00 Linus AVDAP execute release 9-100holes in pool=166 ASA1 link status up & running 1 no pow or unsupported pow installed alarm count= 0-7. I hope thais helps

Well it looks like the 4.3 isn't going to work.

Thanks RCA.

Do you have anywhere I can get the correct software so that I may take care of my customer

PM/Email me. Any help would would be aprreciated.

Thanks

Has your customer tried to contact the Installing company for the Software? This really is going to be your best bet. Also try looking near the system for maybe a folder that contains some information, sometimes there is a CD in there.

ALLN1 I use main resource for my Intertel support

Are we any closer to figuring out which version this is?

To be honest, it almost sounds like a more recent version (I have no idea of how to tell versions without a CD already installed).