sundance-communications.com/forum Forums Wiring - Telecom Carriers - Trunks & Services Cabling Telephones Systems Wiring Today's Adventure

Pulled into a parking lot of one of our customers who has multiple installations. Remembered I was to be at another site across town. Did NOT leave the vehicle but just turned around and headed back out to the street on my way to the other location across town.

I get a call from the office: "You need to go back to (customer). Since you were there, their internet has been down and they are losing calls on their PRI." I never even got out of my truck!

Talk about "guilt by association." When I got to the site I should have gone to in the first place, I got the same trouble report as soon as I walked in the door. The manager asked me "What the H did you do there?" So, I turned around, went back to the first site, saw a Verizon fiber crew setting up shop in the street. I asked if they might be working on something related to my problem? "Yep. Cable company pulled a cable over a fiber cable and broke it. Some fibers gone altogether, some cracked." All need replaced.

I'm surprised I wasn't blamed for the bad weather, too.

Rcaman

I was accused of "something" once that could only have been my fault, since I was the last telephone worker at the premises.

A very small business (boss and secretary) had two 565 sets, with two CO lines. One set rang on line 1 and the other set rang on line 2. It was often the way we did a small installation, and provided a power failure ringing feature in the event that the Shoebox got unplugged by the cleaning lady.

The report came in that the boss said he couldn't hear the ringer on the secretary's desk, ever since I was there last week. I go back, and immediately detect the odors of sawdust, spackle and paint. There's a new wall, with door, between Boss and Secretary, so the boss would have privacy.

It doesn't take an acoustic engineer to determine that the sound is being blocked by the new wall.

I explain that the problem is being caused by the new wall. My explanation is greeted with skepticism and dismissed as just being an excuse for my previous shoddy work. I wanted to ask him to leave the door open, but I figured that would result in a Presidential Complaint, so I rewired the KSU for CMB and ran away.

LOL, those are the kind of work orders I hate (and I get them frequently).

Instead of simply stating that "ever since we put in the new wall, I can no longer hear the secretary's bell, what can you do?", they choose to blame you or anyone else or just make it sound like something "just stopped working".

In your case, I bet you spent more time trying to explain why the new wall was the problem than actually rewiring the KSU.