|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
One last question (I hope) on my SL1100 install. The main cabinet has an alarm light on. At one time I was able to click on the Reports tab, then on Alarm. This generated a web page report of the alarms. Now when I do this, nothing happens. Is the report file going somewhere? I don't see anywhere that tells me where. I know it worked before on this system.
Thank you again.
Jim
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2005
Posts: 560
Member
|
|
Member
Joined: Aug 2005
Posts: 560 |
What's the nature of the alarm light? If it's the power light blinking blue and red in alternation - you can look in the manual about what the alarm is based on the speed of the blink and the number of blinks for each color.......
I have two different SL1100 that blink a pattern with no reference in the manual. I have reported to tech support and not gotten any help. There are no issues with either system though, so I guess we are chalking it up to something in the software........so, I just let em blink.
|
|
|
|
|
Joined: Jul 2005
Posts: 1,336
Member
|
|
Member
Joined: Jul 2005
Posts: 1,336 |
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
I've seen that chart in the manual. It basically says I have an alarm.
I'm wondering how to get the reports to display. I don't get any progress indicator, no error messages, nothing. There should be an html file somewhere with the results of the selected report.
Jim
|
|
|
|
|
Joined: Jul 2005
Posts: 1,336
Member
|
|
Member
Joined: Jul 2005
Posts: 1,336 |
Now I'm assuming you are wanting a text display of the alarms.
OK. Connect to the system and do a download, In SL1100 PCPro go to Reports > Alarms. Select "No Filter" and generate. The report will be a HTML file located in the reports directory of the SL1100 PCPro
Something like this location C:\Program Files\NEC\SL1100 PCPro \reports
Unfortunately they are in NEC cryptic style.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
I've done the generate with no filter. I find the path to the report folder, but it's empty. I know I've done this before and got a nice report without having to browse folders to find it. But, I don't remember what I did yesterday. I sure can't remember how I got the report.
|
|
|
|
|
Joined: Oct 2012
Posts: 252
Member
|
|
Member
Joined: Oct 2012
Posts: 252 |
I don't know if it has to do with which OS you are working with, but with Win 8.1, the folder it sent the report to was: C:\Users\(USER - your default profile folder)\AppData\Local\VirtualStore\Program Files (x86)\NEC\SL1100 PCPro
|
|
|
|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
That's where I found it, Ken. Not very intuitive is it? I'm using windows 7, if that matters.
I wonder why it doesn't just show the report after you click generate? That would be so simple.
Thanks for the help.
Jim
|
|
|
|
|
Joined: Jul 2005
Posts: 1,336
Member
|
|
Member
Joined: Jul 2005
Posts: 1,336 |
That's where I found it, Ken. Not very intuitive is it? I'm using windows 7, if that matters.
I wonder why it doesn't just show the report after you click generate? That would be so simple.
Thanks for the help.
Jim Yes that sure would make things simple but unfortunately the designers of this software do see it that way.. Glad you sorted it..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
Forums84
Topics94,520
Posts639,992
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
125
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
