|
|
|
|
Joined: Jun 2009
Posts: 4
Member
|
OP
Member
Joined: Jun 2009
Posts: 4 |
We have taken over a dukane Starcall unit and we have gotten an error 9 at the Admin phone.
I have already checked all of the connections at the punchdown block and also checked the shield termination at the PA side of the system.
I do not have any software for the system.
Any help is appreciated
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2010
Posts: 206
Member
|
|
Member
Joined: Jan 2010
Posts: 206 |
Try dialing 753# to clear the code and see if it comes back.
|
|
|
|
|
Joined: Jun 2009
Posts: 4
Member
|
|
OP
Member
Joined: Jun 2009
Posts: 4 |
ok will do, do you happen to have an installer manual or error code listing. The company that installed it year ago no longer is in business.
So been trying to fix issues as they come up using standard electrical diagnostics
Thanks in advance
|
|
|
|
|
Joined: Jun 2009
Posts: 4
Member
|
|
OP
Member
Joined: Jun 2009
Posts: 4 |
Tim,
Thanks for the code to clear the error out, we will see if comes back.
|
|
|
|
|
Joined: Jan 2010
Posts: 206
Member
|
|
Member
Joined: Jan 2010
Posts: 206 |
Hi unfortunately those manuals are confidential so I cannot share them with anyone than my own customers.
If you PM your zip code, I can get you the name and phone number of your local regional manager who can put you in touch with someone who can possibly help you.
That error code is associated with a card error but typically occurs after a strange reset occurs (power blip, etc...).
|
|
|
|
Forums84
Topics94,289
Posts638,797
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
