atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Detected unknown extension

I was trying to change an extension remotely via the Axxess DB programming tool on Friday, and somehow, I inadvertently created an extension which is tied to no devices. It shows up as a keyset in my stations list, but when I delete it, it comes right back upon refresh of the station list.

Any thoughts on how to get rid of this bugger?

ETA: Running Axxess 9.122

Is this a single site or multi site?

Where in DB Prog are you trying to delete?

Single site, and I'm trying to delete it from "Stations" under Devices and Feature Codes under the system node. It goes away, until I reload the db programming tool (exit and re-open), at which point its still there. Also, I can dial the extension immediately after deleting it, but of course I get "XYZ IS UNPLUGGED".

Edit: Ha ha ha how did I end up with two accounts. Color me cognitively disabled.

I've had that happen on a CS5000 where it auto-populates the 1st IP extension, but not on the Axxess system.

that says db corruption loudly. Save the DB, run DBtest on it and see what you get.