BCM50 and dial 9|Sundance Business VOIP Telephone Help

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BCM50 and dial 9 #594125 10/19/15 11:35 PM
Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska ffej010 OP Member
OP ffej010 Member Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska	Helping a customer with their BCM50. They have a PRI on this system. Customer has a fax connected to one of the ATA ports and a postage meter on another. Both of these devices dial out using the PRI and publish their DID number. Customer would like to eliminate the need to dial 9 on these two devices to make outbound calls. I have hunted and hunted through the element manager and cannot find anything what would auto-dial a 9 when the device goes off hook. Can this be done?

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Re: BCM50 and dial 9 ffej010 #594126 10/19/15 11:50 PM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	In line access prime set to intercom or pri then in capabilitied hotline to external and to dial a pa pause which is feature 78 =---()))))))))---= www.curlycord.com Toronto, Canada

Re: BCM50 and dial 9 ffej010 #594127 10/20/15 12:53 AM
Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska ffej010 OP Member
OP ffej010 Member Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska	Thanks for the information. Appreciate it. I will give that go and see what happens.

Re: BCM50 and dial 9 ffej010 #594137 10/20/15 07:45 AM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Some devices need to hear a dial tone. What CurlyCord said is how to make it work but your device will not hear a dial tone -- unless you have already set up 2nd dial tone. So if you have problems, enable 2nd dial tone. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: BCM50 and dial 9 ffej010 #594170 10/20/15 11:30 PM
Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska ffej010 OP Member
OP ffej010 Member Joined: Jan 2009 Posts: 849 Likes: 1 Nebraska	Good to know. I will be back on site at end of the week and I will see how it goes. Thanks guys.

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