atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Ring Plan Help

Documentation isn't going to be cut and dried for what you are asking.In reality you'd probably want to see how the site is programmed and then plan how to do what you're asking.
Take a look at the schedule table in the manual ,it may help you but I'm not sure how you are currently processing calls ie is the auto attendant routing callers or are there dedicated trunks for each department.Those factors will probably change how you accomplish this
It's going to take a bit of work to do this and some knowledge of how the system currently is programmed/routing calls.

Hello to all! This is my first post here. I hope it will be of help.
If you think a little bit more it is not so difficult. I assume that the time zone is implemented at phone level, so the phones in Texas and Colorado can show both the right time. On the system level however there is only one time zone - you have to figure out which one is the main. To configure Ring Plans as it was stated above you have just to add (or subtract) one hour. Let´s assume that the system is working with Texas time zone. So to configure RP (ring plan) for CO you just have to put working hours 6:00-13:00 workdays and 15:00-17:00 on Sundays (instead of 7-14 and 16-18). So the final configuration could be like this:
.......RP1................RP2.................RP3..............RP4
Su..00:00-23:59....15:00 - 17:00
Mo.00.00-23:59.....06:00 - 06:59....07:00-12:59.....13:00-19:00
Tu..00.00-23:59.....06:00 - 06:59....07:00-12:59.....13:00-19:00
We.00.00-23:59.....06:00 - 06:59....07:00-12:59.....13:00-19:00
Th..00.00-23:59.....06:00 - 06:59....07:00-12:59.....13:00-19:00
Fr...00.00-23:59.....06:00 - 06:59....07:00-12:59.....13:00-19:00
Sa..00.00-23:59.........................07:00-12:59.....13:00-19:00

RP1 - TX and CO closed
RP2 - TX closed, CO open
RP3 - TX and CO open
RP4 - TX open, CO closed

For ring plans other than 1, start and end on the hour, otherwise for that 1 minute ul the system will goto rp1.

There is also the ring group and did/vm to setup.

This would actually require 4 ring plans. The basic concept is this:
Ring Plan 1 - Both Location A & B Closed
Ring Plan 2 - Location A Open/Location B Closed
Ring Plan 3 - Location A Open/Location B Open
Ring Plan 4 - Location A Closed/Location B Open

This will work with automatic scheduling regardless of the time difference unless you have locations that have differences in participation of Daylight Saving Time.

You also could put a different schedule in the voicemail for that one group but I like the Ring Plan solution better.

You could call if you want. I am a local dealer to Dallas and have been a Samsung Tech for 19 years.

Opps did not look at the 2nd page it looks like Skyline already gave a similar answer.