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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
What happens when he starts blocking his caller ID *67?
We get old too soon, smart too late
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Yes I forgot, your on the right path and great tip....but use Information node lol Can't use information node. Once it answers and gives info it will disconnect. You want other callers to transfer to operator or where ever. And make sure you have AA answer on 2 rings or you won't get caller ID to work with. The transfer mode will transfer right after the greeting, no wait time.........ok maybe 2 or 3 seconds.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
Your right sorry I got off track, I was speaking about the unwanted caller hence my 2nd sentence.
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Joined: Feb 2005
Posts: 1,615
Member
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Member
Joined: Feb 2005
Posts: 1,615 |
What happens when he starts blocking his caller ID *67? I was guessing they are pretty stupid not to have done so yet lol. Per above - Do not lead on that the number is blocked or they will use another phone or use *67 It is a Call Pilot. So I can set up a CCR with TTS and a timeout to Receptionist, and that would give enough time for the AA to recognize the CID and deal with it? No Do as NTLayoff suggested
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
I have tested as this: In Table choose a Greeting number that has not been recorded yet for all 4 parts of the day In CCR use Transfer Node and to the humans DN Once dialed in 3 seconds the caller will hear "One moment please" and then starts to ring the humans DN My 2nd test with CLID Routing programmed took me straight into the mailbox as designed. Here is a small sample of recordings you can choose from.
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
I should add Menu Prompts were not enabled or recorded in Table as well.
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Joined: Aug 2003
Posts: 268
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Member
Joined: Aug 2003
Posts: 268 |
Sounds like a plan. Thanks for actually testing it out!
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