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Voicemail EVCM
#638592 10/12/20 10:00 PM
Joined: Nov 2006
Posts: 174
juno Offline OP
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Joined: Nov 2006
Posts: 174
I just tried to set up information mailbox on a Evcm
I call in and I'm still able to leave a msg.
Do I need to set up a menu to do the disconnect
Thanks Jim

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Re: Voicemail EVCM
juno #638593 10/12/20 10:48 PM
Joined: Aug 2006
Posts: 1,681
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You have to specify that the mailbox is an info mailbox; adding a menu that doesn't have Record/Normal as a default action with a route back to the main OHMenu is probably the way to go, especially if the mailbox number is with the range set on the Integrations tab. It's usually easier to create a new mailbox with a number above 900 to avoid dealing with the default user menu set up in regular mailboxes.


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