|
|
Joined: Feb 2010
Posts: 508 Likes: 1
Member
|
|
Member
Joined: Feb 2010
Posts: 508 Likes: 1 |
Does anybody know if there is a step-by-step process on how to do this is it on the website not really sure where to find it I do have access to the new portal I haven’t had a chance to look at it though.
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,229 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,229 Likes: 2 |
No, but it's pretty straight forward.
Back up the CP10 database then import it on the CP20 software.
Adjust the inmail ports to reflect the new numbering plan/dept group standard.
Make sure you have the CP20 already updated, initialized and the license uploaded.
Upload the database.
Use the util to copy all the VM stuff from the CP10 to the CP20.SDcard. You will need to have the card reader for this on your pc. This can take a while depending on how much is there.
Reinsert SDcard, start the system. You MIGHT have to reboot once but it should be fine.
Test
|
|
|
|
|
Joined: Apr 2005
Posts: 2,532 Likes: 5
Member
|
|
Member
Joined: Apr 2005
Posts: 2,532 Likes: 5 |
If you don't have a card reader you can copy user and AA greetings by logging into Web Pro, sign in name USER1
We get old too soon, smart too late
|
|
|
|
|
Joined: Sep 2004
Posts: 4,229 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,229 Likes: 2 |
Yep, I would also make a backup of those just in case.
|
|
|
|
|
Joined: Feb 2005
Posts: 607 Likes: 5
Member
|
|
Member
Joined: Feb 2005
Posts: 607 Likes: 5 |
Silly question I know but why are people now upgrading to CP20 when NEC are exiting the market and third parties have started selling licenses for the CP10?
|
|
|
|
|
Joined: Sep 2004
Posts: 4,229 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,229 Likes: 2 |
Because with a CP20, in the US, you are covered for 5 years. CP20 also does a couple of extra things for cloud integration.
|
|
|
|
|
Joined: Feb 2005
Posts: 607 Likes: 5
Member
|
|
Member
Joined: Feb 2005
Posts: 607 Likes: 5 |
So you are getting 5 years cover, but what does that include? Here I'm seeing a lot less and people are buying 3rd party licenses for the CP10 rather than upgrade to something that will also be dead in however many years! There is almost as little future in the CP20 as the CP10.
|
|
|
|
|
Joined: Apr 2005
Posts: 2,532 Likes: 5
Member
|
|
Member
Joined: Apr 2005
Posts: 2,532 Likes: 5 |
Tech support for the CP20 goes to the 3/20/30, tech support for the CP10 ends 12/30/25
We get old too soon, smart too late
|
|
|
|
|
Joined: Feb 2005
Posts: 607 Likes: 5
Member
|
|
Member
Joined: Feb 2005
Posts: 607 Likes: 5 |
So when was the last time you needed tech support for a standard set up customer?
|
|
|
|
|
Joined: Feb 2010
Posts: 508 Likes: 1
Member
|
|
Member
Joined: Feb 2010
Posts: 508 Likes: 1 |
I am not sure what happened but I am having a problem with logging into the (MF) Username & Password for some reason I can only get into the (IN) User name & Password
I am not able to log into programming using #*#*
i know it has to do with "tech" was I supposed to change that user name prior
|
|
|
|
Forums84
Topics94,574
Posts640,231
Members49,876
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
201
guests, and
79
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
