web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#647678 06/28/25 06:56 AM
Joined: Feb 2010
Posts: 507
Likes: 1
Member
Member
Offline
Joined: Feb 2010
Posts: 507
Likes: 1
Does anybody know if there is a step-by-step process on how to do this is it on the website not really sure where to find it I do have access to the new portal I haven’t had a chance to look at it though.



Thanks

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,228
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,228
Likes: 2
No, but it's pretty straight forward.

Back up the CP10 database then import it on the CP20 software.

Adjust the inmail ports to reflect the new numbering plan/dept group standard.

Make sure you have the CP20 already updated, initialized and the license uploaded.

Upload the database.

Use the util to copy all the VM stuff from the CP10 to the CP20.SDcard. You will need to have the card reader for this on your pc. This can take a while depending on how much is there.

Reinsert SDcard, start the system. You MIGHT have to reboot once but it should be fine.

Test

Joined: Apr 2005
Posts: 2,529
Likes: 4
Member
*****
Member
*****
Offline
Joined: Apr 2005
Posts: 2,529
Likes: 4
If you don't have a card reader you can copy user and AA greetings by logging into Web Pro, sign in name USER1


We get old too soon, smart too late
Joined: Sep 2004
Posts: 4,228
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,228
Likes: 2
Yep, I would also make a backup of those just in case.

Joined: Feb 2005
Posts: 604
Likes: 4
Member
Member
Offline
Joined: Feb 2005
Posts: 604
Likes: 4
Silly question I know but why are people now upgrading to CP20 when NEC are exiting the market and third parties have started selling licenses for the CP10?


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
tempo lan toner 2
by davetel - 07/14/25 01:37 AM
Admin Program for XTS Systems
by EV607797 - 07/11/25 10:22 AM
Compatibility with Verizon FIOS phone lines
by ringtone - 07/10/25 03:23 PM
Forum Statistics
Forums84
Topics94,565
Posts640,180
Members49,869
Most Online5,661
May 23rd, 2018
Newest Members
FranzBos, Chuck Lowe, Ma Bell Brat, Shadowchan454, SuperDave99
49,868 Registered Users
Top Posters(30 Days)
Toner 13
R4+Z 4
C5Z 3
Who's Online Now
0 members (), 6 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0