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Joined: Nov 2001
Posts: 226
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Member
Joined: Nov 2001
Posts: 226 |
I am attempting to use program #117 on a Partner Plus to set longer intercom ringing at stations when the auto attendant transfers a caller. However, I get an error message when I go attempt to input that program number. I am using a manual for a Partner II. Is it a different program for a Partner Plus?
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
#117 is for rings until the station's voice mail answers so you are using the right program. The only thing I can think of is to make sure you are programming from station 10 or 11. If your not at 10 or 11 it will give you an error tone.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Nov 2001
Posts: 226
Member
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Member
Joined: Nov 2001
Posts: 226 |
Thank you for your reply. I am at station 10 and all other programs are fine. Just this darn tootin' prog #117. The system is old, and I think maybe it's just fizzin' out. Do you think that could be it? (I wouldn't mind selling them a new system).
Thanks again
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Try it from 11 and see what happens, also what release mail are you using? You might not have that option,its not available to all systems,I guessing that's your problem.
[This message has been edited by dtmf (edited March 13, 2002).]
Russ runs a local service and private tech center. [/url]
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Joined: Mar 2001
Posts: 320
Member
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Member
Joined: Mar 2001
Posts: 320 |
what release is the partner plus?
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Joined: Nov 2001
Posts: 226
Member
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Member
Joined: Nov 2001
Posts: 226 |
The mail is VS 5.0, and the Partner Plus is release 3.1. Thanks guys.
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