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#69050 09/08/05 09:08 AM
Joined: Mar 2001
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Check your Main menu greetings to be sure you have them in, If you have the Touch tone Gate open all callers will hear the Merlin Mail greeting then the Main Menu greeting.


Russ runs a local service and private tech center.

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#69051 09/08/05 09:28 AM
Joined: Sep 2005
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how do I check the main menu greeting?
I am sorry, if it's a dumb question , but it's the first time that I am setting up a mail system.

#69052 09/08/05 09:46 AM
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Ok, this could take forever to post back and forth, go here and download the manual. It is pretty easy to follow and explains all the program settings as you go through it. It has a nice index as well so it's easy to look for things. I think by talking with you once you have this manual you will be able to set it up with no problems. Post back if you have any problems.

https://www.tel-programmer.com/temp_download_page.htm


PS: Post back so I know you got the manual ok.

[This message has been edited by dtmf (edited September 08, 2005).]


Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]
#69053 09/08/05 10:01 AM
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I got it.
Thanks.
I will let you if I can solve the problem.
Thanks againfor your help,
David

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