sundance-communications.com/forum Forums General General Telephone & Systems Information Nortel v. Samsung v. ESi v. Tadiran

I agree with you on the voicemail issue. I remember I decided against it because of the short hours. I actually did not end up buying the Samsung brand voicemail system but rather a 3rd party voicemail system which connects to extensions from the SLI card(lets you have external voicemail ,fax, analog phones, modems, etc)

I honestly don't know why they can't expand the flash memory in their voicemail system but they do have unified messaging that will attach the voicemail in your email.

The Samsung idcs 500 has 2 types of programming.

1. Tech level

2. Customer level programming.

The Tech can actually turn allow you access to certain things in the customer level programming. Some of the default programming are things like changing the name on the display in case you hire a new employee.

The tech has the ability to put almost every program on the customer level programming side.

Another note. When the system is almost perfect, you can back up the entire settings/programming on the flash based memory chip on the system itself. This will allow you to restore previous settings in case of a problem.

If you want, I can send you some more info on the Samsung line. Actually I don't think you can go wrong with the phone systems you listed. Most modern phone systems do pretty much the same thing. For my purposes, the Samsung really fits my business needs. I really understand how the system works very well because of the way it’s structured.

I think if you are going to be doing some of the settings yourself. Then I would get either the Samsung or the ESI.

I don't know anything about the other 2. Maybe you should go with the dealer that gives you the lowest price that you feel comfortable working with.

A lot of phone dealers around where I live give phone installers a bad name.

Avaya Partner is the best system for you!!

Come on guys who invented phones in the first place!

Or at least a small IP office!

That's hard to say. How many name changes have they gone thru since that happened?

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| Signal Communication Systems - Fresno, CA |

| Telephone Systems, Voicemail Syste... & Data Cabling - Central Valley, CA

Wow! How long did that take you? I cringe when a customer wants me to put in 100 speed dials.

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| Signal Communication Systems - Fresno, CA |

| Telephone Systems, Voicemail Syste... & Data Cabling - Central Valley, CA

The iDCS 100 can take 2 different voicemails,the SVMi4E and the SVMi8E.the 4E does have a smaller flash but you can increase the storage time if you delete the alternate languages French and/or Spanish.The 8E has a larger flash and will store about 10 hours.With 12 users you should have plenty with either really.Unless your looking to store messages long term then the 8E can have the email gateway.
Both allow you to record a call.
Programming can be accomplished from any display set and/or a pc interface or remotely with an internal modem.The 100 is available as IP ready or IP enabled your choice.

Panasonic TDA and TVA v mail.

The ICE has 2 types of voicemail: the flash-based and a hard drive based unit. One great feature is that there is an 8-Port version available for not much more than most companies' 4-Port model. The ICE, from what Tadiran's factory reps tell us, will have the ability for a T1 and VoIP very soon. Imagine a switch...small in size like the ICE, with big switch features. Pretty cool. Also, there is a wireless phone that will be available in a matter of weeks...if it's not available right now (that is what Tadiran told my company's sales people).

I agree that the Partner ACS is a fantastic system. I worked for Lucent a few years ago, and I installed 100's of them...literally. BUT...not everyone wants to pay Lucent/Avaya prices for that system. I learned after being laid-off, that there IS life after Lucent.

Go ICE. Need prices? 1-800-716-9199, x126

jm

Folks, please stop turning every customer request for an opinion into a sales pitch! That is not what we are here for.

The customer has looked into several decent systems and seems to have a good handle on what they need. What they DONT need is you guys trying to sway them to the system that you know best.

If you have a constructive answer to their question, then by all means, help them out. If you just want to further complicate their issue, then keep on recommending four, five, six or even more other system choices.

We all have a system of choice and mine has not been mentioned yet. That's beside the point. The post was for advice on the four narrowed-down options, not a general "what system should I buy?". We are here to help people, that's all.

There's an equipment for sale category if you want to push your preferred product line.

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Ed
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How come there's always enough time to go back and fix it a second time?

I agree with ev607797 most all systems work well depending upon the installation provided by the installing dealer. I have been a Toshbia dealer for over 20 years, my product is great but not for everyone, good luck in deciding
My advice, your installing dealer will mean everything

mostlyprudent please fill out your profile