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Joined: Jun 2005
Posts: 7
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Hey guys/gals, I am trying to set up a newly installed 007 MLM in a Legend System. Everything is set up and working EXCEPT VOICEMAIL. Music on Hold....everything. Working great. I cannot for the life of me figure out how to set up the darn Voicemail. Are there any experienced people out there that know this system? I'm on site now, and would appreciate any responses you guys might have.
Sincere thanks,
Kelvin Suttles
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Joined: Apr 2002
Posts: 646
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Since the 007 is nowhere near new, I would suggest downloading the installation and configuration guide from Avaya.com. That would get you started or you could start by telling us what you have done so far. Is the calling group configured? How many ports? Has it been defaulted? Do you have passwords?
[This message has been edited by gkar (edited June 13, 2005).]
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Joined: Jun 2005
Posts: 7
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I am running Legend Release 2.1 Version 4.9 Mode = KEY I have the following cards installed: LSE (processor) / 408 GS/LS -MLX / 408 GS/LS-MLX / and the 007MLM. They are in THAT ORDER too from left to right. I have not set up any groups. I would appreciate anyones help on this. I need a "Step-by-Step" if you have time.
Sincere thanks,
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Joined: Jun 2005
Posts: 7
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Merlin Legend Release 2.1 / Version 4.9
Mode = KEY
CARDS
LSE
408 GS/LS – MLX
408 GS/LS - MLX
007 MLM
Phones
7 each - MLX-10DP
1 each – MLX-20L
We need a Step-by-Step on how to get voicemail running on this system
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Joined: Oct 2004
Posts: 684
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avaya.com has the step by step on their site.
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Joined: Dec 2004
Posts: 38
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Joined: Dec 2004
Posts: 38 |
Program group calling members:
enter group 770
the ports that are on voicemil. If yoo do not know then enter * and slot and port numbers ex *0601, *0602
enter group type as integrated vm
enter group cover 30 as covering 770
enter group cover 30 members, the extensions you want to have voicemail.
enter lines in group calling.
call intercomm 770 and vm should answer. Log into mailbox 9997 and follow prompts to set up vm.
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Joined: Jun 2005
Posts: 7
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Thanks everyone. My problem was not a complete lack of knowledge. The stupid card was bad. I have ordered a replacement and it should be in soon.
Sincere thanks to everyone.
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Joined: Jun 2005
Posts: 7
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Posts: 7 |
Okay, I now have the new card installed and it seems to be working fine. I have set up the voicemail boxes but cannot get the voicemail services to pick up after hours when an outside caller comes in. I have all the extensions in group 1 and all the VMI stuff in group 30 under 770. Any suggestions?
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Joined: Apr 2002
Posts: 646
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Did you download the installation and configuration guide from Avaya?
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