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#79515 05/03/06 02:05 AM
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I need help adding outdialing notification to a mailbox. When a mailbox gets a message (ext 21) i want a notifaction sent to a beeper informing the user that he/she has a new message. Can anyone help me with this? Thanks alot

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#79516 05/03/06 02:45 AM
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Assuming that you have a messaging system that supports outcalling, from the administration menu enable outcalling for that extension. Then log into that mailbox and go to the "administer outcalling" prompt. Follow directions.

-Hal


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#79517 05/03/06 02:47 AM
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Intercom 777 > 99# > password > 9 > 4 >
Enter the mailbox number you want to activate/deactivate for Outcalling, followed by the # key.
5 > Press 9 to activate, or 6 to deactivate.

After you've set this, you need to access the mailbox, and program the number to be dialed.

#79518 05/03/06 03:17 AM
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First off, thank you for the reply. I am working on this Partner remotely. I tried to get in as the admin to make sure the it is enabled, but i am having some issue. The site has a receptionist who answers the phone. I had her transfer me into vm (777) and evertime i try to log in nothing happens. I just get the greeting to reply over and over evertime i enter 99#. Am i doing something wrong?

#79519 05/03/06 03:21 AM
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After she transfers you to VM, try dialing *7, and see if you can get in from there.

#79520 05/03/06 03:27 AM
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I tried that to, same thing

#79521 05/03/06 03:35 AM
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Then it's not Partner Mail VS, and you're going to need to find out which voice mail they have first, and if it is capable of outcalling in the first place.

#79522 05/03/06 03:38 AM
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Ok. I will dig some more and find out what the heck is going on.

#79523 05/03/06 03:40 AM
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Is this a Partner Mail VS unit, or a Voice Messaging PC card?
The PC card Admin mailbox is 0, and I don't think outcalling is an option.

#79524 05/03/06 04:28 AM
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No the PC mail won't support outcalling. You either have a PC mail that slides in the processor or it's a 3rd party mail as TTT said.


Russ runs a local service and private tech center.

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