atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Turning off ringer for Lucent phone

I am a doctor, not a technician, so PLEASE keep any responses in lay terms. I have a Lucent Partner ACS in my office with 4 lines and 8 phones. I wish to have the phone on my desk NOT ring for outside calls. The phone on my desk is a Lucent phone with 22 buttons. The ringing of the phone constantly disrupts the voice-activated dictation system I use at my desk. Any solution would be greatly appreciated!

You could program one of your buttons as a DND button.
Feature 00
press the button you want to program then press feature 01 then feature 00 back out of programing.

Or you could set your phone to no-ring in central programing.
At ext 10 or 11 press feature 00, left intercom button 2 times, right intercom 1 time then enter your ext number then touch the line buttons to change. When done press feature 00 to exit programing.

Hope this helps,
Mike

Doctor:

What Mike said suggesting a DND button sounds like your easiest and most flexible solution. Just remember that after you program the button using Feature 01, you must turn it on by pressing it. Turn it off when you want to receive calls by pressing it again.

Remember that if using the do not disturb feature, you won't be able to receive any calls at all, internally or externally. My suggestion would be to just activate it when you are performing dictation and turn it off when you are done.

solid green= ring, slow flash= delayed ring,
fast flash= no ring

I successfully programmed a DND button and...it works great! For 7 years my voice-activated dictation system has typed the word "it" whenever my phone has rung. I simply cannot overstate how helpful you have been.

Regards,
Brian

Thank you Dr. Brain for your feedback. That's what this place is all about!

Glad it worked out for you doc.