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#82316 12/05/06 11:07 AM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Ok Thanks for all you Help. I've got everything working but I stump on one thing. I'm trying to make Line Two ring Automated. But leave Lines 1 and 3 to ring as a private line to a mail box (witch works right now). I have lines 1-3 ring into the mailbox after 5 rings and line 2 ringing into the Auto Attendant after 5 rings. Is there a way to leave 1 3 alone and ring line 2 automatted.

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#82317 12/05/06 11:43 AM
Joined: Jun 2001
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Moderator-Avaya
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What is your line 2 set at in #206. Should be assigned.

Then see if you can assign line 2 to the AA in the VM programing.


Avaya SMB Authorized Business Partner. ACIS/APSS
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#82318 12/05/06 11:54 AM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Thanks for your help. I have Line 2 set in #206 group 7 to 1assigned. Not sure what you mean by assign line 2 to AA in the VM Programing.
Are you talking about 99# in the voicemail. Because I don't see anything to assign lines to AA. Or is this a System programing change.

#82319 12/05/06 12:03 PM
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Moderator-Avaya
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Wasn't sure if that mail had that option in the #99 programing or not.

So......you have #206 for line 2 set to asigned and the AA still won't pick it up?

If your wanting line 2 to go directly to the AA without ringing the phones.........check your #506 on modes 1 and 2. And set them to 0 rings. Then set line 2 to no ring on all the phones.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#82320 12/05/06 12:10 PM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Thanks again. Will give it a try.

#82321 12/05/06 12:17 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
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If you have any trouble give me a call.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#82322 12/05/06 12:20 PM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
You the Man!!! Thanks Alot.

#82323 12/05/06 12:52 PM
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Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
ONe more Quetion. Can you check Voicemail remotely with this Version 3.0

#82324 12/05/06 01:22 PM
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You can check your mail remotely with any release. *7 when the AA picks up, you will know where you are after that.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#82325 12/05/06 02:43 PM
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Thanks Again


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