atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Merlin 820d wiring

Perhaps we should try not being so combative with responses. You are arguing your point with people who are very well-aware what these systems can do. You are pushing the buttons of several moderators here with such argument. You are also pushing the posting rules that you were supposed to have read and accepted before you became a member on this forum.

Your phrase "you techs that support the classic line" is a blatant insult. You are placing yourself above, or "better" than those of us who are willing to do provide this service for our customers. Believe it or not, many of us actually try to help our customers get the most mileage they can from their system. Sure, we aren't making as much money as a new system sale would land, but that's the cost of doing business.

If you broke your leg and the doctor's solution was that you'll just need to get a new leg, wouldn't you question such an assinine solution? Of course you would! Now, on the other hand, when a customer is simply looking to squeeze out some more use out of an existing cable, why not at least explore some alternate solutions?

I, along with most senior members here, am not going to shame a customer into a system change-out just because they need to add a station. They already know that they have an old system and they don't need to be reminded. Chances are they also have "old" computers too.

People have come here seeking suggestions for years because they can't afford a complete system replacement expense. Not everyone has this flexibility; remember that not all areas of the United States are as affluent as California.

The original poster wasn't asking for a system replacement suggestion. They were looking for the best way, if possible, to utiize existing wiring to add a station, period.

Unlike many Internet support sites, representing many trades, it is not our intention or policy here to shame people into buying new or even refurbished equipment. We are here to discuss and explore more rational solutions until all have been exhausted.

I think the original poster got an answer about the 4th post in this thread. The power on pair 3 can be supplied remotely, or locally via pairs 10 and 11 to add the 3rd phone.

Why customers do things is their business. I have a Spirit customer who bought 2 cabinets and a phone last summer to replace his broken system.
That and the replacement cable (don't ask me why a professional company pulls inside wire in an underground conduit) cost the customer less than $2K. It beat the price of a new system and 10 phones.

Carl who still has a 12 year old digital display set on his desk.

Well said,ED :thumb: :thumb:

OK, let's put this issue to bed and tuck it in one last time:

Issue 1, Yes, you can use the 11 Pair to operate 3 ATL Sets but only 2 can have a Speaker Wire.

3 X 4 = 12, so you could only have 2 with the FULL COMPLEMENT, and 1 would be without the speaker.

If you do not have a Feature Package, then you do not have speaker anyway.

Issue 2, I would dissagree with "Legend phone system are so cheap now...it is stupid to stay with the older Merlins...".

I would only replace that old MERLIN if it was failing or no longer meeting the client's needs.

As long as the 820 is working and meeting the client's needs, then I see no reason to upgrade it.

EXAMPLE 1) I had a MERLIN II that lost it's programming each and every time it lost power. REASON TO UPGRADE! Of course, this led to the sale of a Voice Mail and a very happy client.

EXAMPLE 2) Just worked on a MERLIN 410, Added 4th Line and 1 extension. - NO FEA PACKAGE.

This thing was probably put in BEFORE THE BREAK UP of the BELL SYSTEM. It will probably last forever, and this client will probably NEVER need any more extensions or lines.

If he does, then we talk about upgrade.

My feelings were not hurt by any comments on this forum, by the way.

I am having trouble installing jacks for a merlin 410 system. Does someone have the color codes for the cat5 jack? I tried both versions printed on the jacks I have, but neither worked. I know the system itself works becuase I can plug a phone directly into it. However, I need to replace the wall jacks as the ones there now are a smaller (6 wire) size.
any help would be GREATLY appreciated!!

Jimboâ„¢

Put regular RJ45 and make'em the same way as you do computer network. A or B doesn't meter unless you do the same on both ends.I like B type[(BL(4,5), GR(3,6), OR(1,2), BR(7,8)]

Welcome JimboRyan

The best way to get information is to start a new topic. For this question I recommend starting your topic in the Cabling section. Unrelated questions to original subject matter won't get you the exposure you need.