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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Is anyone willing to solve my customer's problem without any charge? we could give them a free referral to another dealer
Skip
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Serving SW and West central Fl since 1984
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Joined: May 2002
Posts: 17,747 Likes: 38
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Member
Joined: May 2002
Posts: 17,747 Likes: 38 |
Retired phone dude
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Joined: Jun 2007
Posts: 356
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Member
Joined: Jun 2007
Posts: 356 |
How does a "customer monkeyed with it" turn in to something that must be corrected under warranty?
If you buy a new car, drive out of the dealership, stick your foot through the floorboard when you press the accelerator and blow the engine, it's abuse/improper use. This is NEVER covered by ANY warranty.
Charge the customer for "monkey business"
it's all tip and ring
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