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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
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Joined: Jun 2001
Posts: 10,949
We do a lot of R.7's.
And we have never ran into this before.
Do you mind if I ask where you get your equip from?


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Feb 2005
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Joined: Feb 2005
Posts: 12,354
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As Mike says, the current R7 should be good to go. The problems have been taken care of but you have to be a dealer to get them.

It looks like a lot of the previous unused R7s with various problems were dumped on the gray market to make a quick buck. Then the internet "dealers" sell them as new to end users and trunk slammers.

Like I said above, you get what you pay for.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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