sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems 3910 cordless problems

Skip may lose his mind on this one.

These units don't have good range. The older one's did and still sucked.

For myself I would have not have sold them if they where not at least 200 ft from each other. Then again, they only work about 200 ft. Depending on the building environment even less.

I was thinking that also

my thought is to drop one cordless , one can easily be replaced with a wired phone for testing and that will tell me if its the 4 handsets or something else .

the application is a small school , its a"upgrade "from a ACS 3 to 7 with the new euro phones . they had four older cordless that where working OK but salesman told them these would be better .

the cordless they had , two handset worked of one base station . I don't have a lot of experience with the lucent cordless Ive stayed away from them

its a modular building , similar to a construction trailer where the office and equipment is located . one of the cordless is used in the offece the other three are out in other buildings on the school.

its located 1/2 mile or so from the interstate on the east . major highway 1/4 mile to the west .

no radio tower on site , not sure whats near by .

off course the site is 60 miles away , its not my customer from the perspective that I have history there I'm doing the upgrade as sub .

I agree the site really ought to be hardwired , and I would never have sold the cordless for this application.

Modular building? Does it still have rubber tires?

"they had four older cordless that where working OK but salesman told them these would be better.

OMG.


Skip, I bet they have 3 or 4 lines. A good stand alone cordless with training on call pickup is all they need.


Bad jacks or wiring issues? Maybe but I doubt it.

Avaya got out of the Cordless business and had someone else make the junk the salesman sold.

Hey skip your down in Sarasota Fl. My Dad's Cousin was a horse trainer at the Sarasota Race track.

His name was Buddy Cantlon.

actually two lines :rolleyes:

wiring is all new to the base stations ran it myself


horse track was long ago we have a dog track but I don't remember the horse racing

The horse track was a long time ago. I just was wondering if you remembered the old horse track?

Buddy died a while back.

Avaya has a call waiting tone than needs to be turned on. This works wonderful with with an application of one to three lines with any Cordless phone.

Call pickup must be set to a group if needed and the single line cordless phone must be programed to dial 9 on outside call to avoid confusion.

Training on single line ex on Partners has always been a problem.

But once they get it it seems to work fine.

Even on Large applications of the Partner I would suggest something like an Engenius.

But then they need a call announce pickup group if placed on hold or not transfered from the operator. As I rememebr the call pickup group would be 68 and the line number, Like 6801 for line one.

It works best if the location has a loudspeaker page to announce the pickup line or group pickup.


Customer service please pickup on xxxx in the telephone and wiring department. Just like at Home Depot.

Yea those base units don't play nice together.
Have you looked at the Engenius 4X?
Lot better range and more durable.

the cordless they had , two handset worked of one base station . I don't have a lot of experience with the lucent cordless Ive stayed away from them.

Sounds like 9041s, what did they do with them? If they liked them and they worked well no reason they wouldn't work the same now, same system.

My experience is with only single 3910s so I have no knowledge of your problem. I do know that if you place a 3910 handset within a few feet of a Partner phone, like on the same desk, it will cause audio interference with the Partner phone.

I have never seen a problem with Nextels though you may be experiencing outside interference. I think you are on the right track though. Temporarily drop back to one or two 3910s and if the problem continues it is not the phones. I assume also that when the calls are dropped the handsets are within range. I could see this happening if they are moving around on the edge of their range.

-Hal