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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We recently had 3 customers that would not pay their bills from back in March of 2005. Not large bills. ( Range from $700 to $1500 ) But still to a small company that's money needed to pay the rent ect..
We called every week and would get the normal run around. That person is out of the office and the check will be cut Friday.
Then about two weeks ago decided to turn them over to our local county Attny. office and within 3 days of that they all 3 paid up.
But that would depend on you Co. Attny.. Because we had tried it before with no results.
Hope this might help
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Apr 2004
Posts: 4,991
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Posts: 4,991 |
Are you still going to service those accounts ?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
We will but they are on a pay up front or when the job is complete.
I mean like send payment back with the tech that services you!
We try not to slam any doors shut, but when they won't pay well what do you have to lose?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Apr 2005
Posts: 145
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Joined: Apr 2005
Posts: 145 |
I am learning that when a customer bad mouths all previous service providers it is best to walk away from the job......
When in this situation make sure you send a demand letter, certified with acceptable terms (if any. I'd rather spend 50 bucks and a few hours in small claims court then have a customer get away without paying. We work too hard for our money.
Communication Essentials Newton, NJ
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Joined: Mar 2001
Posts: 3,869
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Member
Joined: Mar 2001
Posts: 3,869 |
Get an old coat from the thrift store. Spray it with skunk urine (go to google and pick a vendor) and walk in with your bill and sit down. It helps if you do this while you have a cold.
Sit there in one of their comfortable chairs and tell them that you are waiting for the check. Tell them it is a public office, you are being civil and they could call the police and tell them that they have someone in their office who wants the money they are owed.
Even if you leave in ten minutes, it will be hell in there. Go to the next person who owes you money. Best to ride in the back of a pickup and have someone drive you there.
Please send me my 10% commision fee on each payment.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jul 2005
Posts: 1,184
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Joined: Jul 2005
Posts: 1,184 |
Bunnie where do you come up with this stuff?
I'm just glad I wasn't your son growing up in your house, couldn't have got away with sh*#t, you're aways one step ahead!!
:banana:
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
That's a good one bunnie! I will have to remember that one.
:thumb:
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: May 2005
Posts: 1,006
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Bunnie, you're too much man. Everyone- isn't it funny that when we call a plumber over to fix a clogged drain or whatever, we are excpected to pay when finished, which we always do, right? And the tree trimmer, etc. But the phone guys are always expected to go through some billing process, net 30, 90 if gov't. I think they think we're the "phone company", and should have to wait for our pay, which for me can amount to dinner.
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Joined: Dec 2004
Posts: 4,096
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Bunny is a she Oh and didnt you know we dont need to eat. 
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I know what your saying wrichey sometimes I think everyone thinks interconnect companys are all non-profit!
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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