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Joined: Dec 2006
Posts: 108
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Joined: Dec 2006
Posts: 108
Do IP Office passwords expire. I went to log into a system today and got an access denied message.

I was attempting to remote access a system via PC anyware into the voice mail server. I could bring up the Manager but could not log into IP Office.

I drove to the site and power cycled the IP box as my reason for loging in was to reboot the system as it was locked up with a phone continiously ringing. The system came back up and all was normal.

I then attempted to log into the IP Office from the VM PC and was again denied access. I tryed the 3 other systems that are accesable from my ofice and was denied access to them also. So I now have 4 systems I cannot get into.

So the question is do passwords expire in IP Office or did my JR Admin or the Vendor change them. The last time I was in the system was at least 2 months ago and I had no problem then.

I just want to know who to yell at on monday, the JR Admin, Vendor or my self for not knowing they expire.

Not asking for a pasword but I assume that a backdoor password exists and the vendor should be able to reset the service level password for me.

I am sure I am using the correct user name and password because as in any good high security installation it is in a text file on the VM PC Desktop. A slightly higher security level than a sticky note on the montor.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Jun 2001
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Joined: Jun 2001
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No your PW won't expire.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Joined: Dec 2006
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Joined: Dec 2006
Posts: 108
Now that's bad news, Now I have to yell at someone on Monday. Like I said I have not been in the system in 2 months and no one has any reason to change the password with out informing me.

Joined: Dec 2006
Posts: 108
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Joined: Dec 2006
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In the end I had to yell at myself, I had the right password but the wrong username. I was using the VM Server username on the IP Office.

Got to log in more often so I do not forget how it works.

While I was in there I backed up the 4 IP Office configs so it was not a total loss


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