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#93753 05/05/09 11:47 AM
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In this particular VM you not be able to change dial 0 directory. You have PCMIA rel.3.0 VM card which is installed in one of the slot on ACS and have Max. 16 mailboxes. The only you can do is change selector code as Michael suggested otherwise you have to change VM to more Advance one which is available on Partner system.

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#93754 05/05/09 11:50 AM
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Thanks guys,
I will read through the Selector Code material and see if I can get this set up.

Thanks again.

#93755 05/05/09 11:52 AM
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Would it upset your office if you swapped Ext. 10 and 23? If not, swap the phones, then go to the control unit and swap the cords for 10 and 23 there as well.

#93756 05/05/09 12:16 PM
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Extension 10 has no voicemail box tied to it so that doesn't exactly solve the issue.

The issue is not having voicemailon the extension it defaults to with unanswered calls.

Maybe just switch voicemail boxes?

Thanks for your help

#93757 05/05/09 12:21 PM
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Even you assign MB 01 to ext. 23 it wouldn't meter. 0 always will go to ext. 10. It's hard coded in the VM's software.

#93758 05/05/09 12:32 PM
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swapped MB, lines, and phones. Will work for now. Not exactly perfect but will get us throught a couple days till I read up ohn the selector code stuff. Small office and none really cares. smile

Thaks for your help guys.

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