atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Avaya ACS 509 Admin Port...?

I have been reading and reading Avaya's documentation for information on where the Admin port is located on the ACS 509, but there is no definitive location given.

We have three clinics with the Partner ACS 509 systems and none of them have a port on them that actually states 'Admin Port'.

My goal is to put PCs into the data closets where the ACS 509s are located, remote into the PC and connect to the ACS 509 for administration.

I have made a 355AF knock-off adapter as per the topics listed here, but have not a clue which port to plug the cable into. TouchToneTommy - Gotta love your major flow chart, but the jack next to the SMDR jack on our units is the 'Contact Closure Jack'. I have speculated that the Admin jack could be #10 or #11, but do not want to risk damaging the units.

After reading other posts here, the question of using a cross over cable also arises.

I see that there are many years of knowledge here, so I am not trying to waste the talents of those years.

Thankz in advance,

There isn't an admin jack on the 509 like there is on a Legend or Magix. The 355AF is used on the SMDR port. Extensions 10 and 11 are just that, extensions but they are the two that you use to program the system. You do the programming from the telephone sets at either of those extensions. You will need a backup/restore/remote access card installed into the Partner to be able to do remote programming. Part number 700317035.

An ACS "509 as you call it" WILL have an admin port for administering the system.

509's are either Partner ACS R.7 or R.8

The PARTNER ACS 509 processor module provides the software intelligence that controls the
system’s features. It has jacks for five outside lines, nine enhanced tip/ring extensions, a Music-On-Hold audio source, a grounding screw, a jack that supports an adjunct for two Contact
Closures, and a jack for a call reporting (SMDR) device, such as a printer. You can connect a
loudspeaker paging system to any line jack on the PARTNER system.
This is straight out of the Avaya documentation, so no, it is not "as I call it".

Again, a 509 Avaya Partner ACS HAS an admin port.
If you don't see an admin port on the processor, it's not a 509 ACS R.7 or R.8.

If you have a 509, the admin port is between the SMDR and line 1.

Sounds like you may need to do some foot work and less reading.

Sounds like you have an attitude.

I'm no Avaya Guru like Michael is, but that is exactly where the Admin port is on my repair bench's 509!

Not at all pal.
Just stating facts.

We have three clinics with the Partner ACS 509 systems and none of them have a port on them that actually states 'Admin Port'.

I have looked at the devices many times and not one specifically is marked as an "Admin Port", that is why I have asked for help.

Your approach is somewhat condescending.

I joined this forum for help, not sarcasm.

How might I tell what models we have? ie: R.7 / R.8?

Didn't mean to come across condescending by no means.
I'll say this one more time: If your processors do not have a admin port on them, they are not 509's (ACS R.7 or R.8).

You can press feature 59 from any display phone on an ACS and it will show you the release version on the display of the phone.