Good Morning!
I am looking to purchase a new phone system. The most important feature I need is to be able to record all outbound and inbound calls and digitally store them in a database of some sort for easy searching.
Can anyone recommend a good setup for this?
How many phones and telco lines? You are really looking at 2 things seperate from each other. You are looking for a phone system AND a call logging system from what you have written. If you need to record EVERY single call, deduced from your post, then that's what you will need.
Thanks for the quick reponse Coral Tech.
I will need to record about 5-6 stations. Do you know of any good call logging systems? I am pretty flexible on the manufacturer of the Phone system.
Ip Officecan be set up to record calls and store them to a "server". Then just use a web GUI to sort and find them. The GUI is called Contact store, which has a free 45 day license. Try it, buy it.
Do you have a website for them?
Thanks!
mongo, is that based on how many ports the voicemail can take at once or something different?
TD,
www.avaya.com CT, Yes it does use a voicemail port. And you would need voicemail pro.
Actually. TD, an easier site might be:
www.IPOfficeinfo.com Easier to navigate.