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Joined: Jun 2005
Posts: 7
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OP
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Joined: Jun 2005
Posts: 7 |
Good Morning!
I am looking to purchase a new phone system. The most important feature I need is to be able to record all outbound and inbound calls and digitally store them in a database of some sort for easy searching.
Can anyone recommend a good setup for this?
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Joined: Sep 2004
Posts: 4,196 Likes: 2
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Joined: Sep 2004
Posts: 4,196 Likes: 2 |
How many phones and telco lines? You are really looking at 2 things seperate from each other. You are looking for a phone system AND a call logging system from what you have written. If you need to record EVERY single call, deduced from your post, then that's what you will need.
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Joined: Jun 2005
Posts: 7
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Thanks for the quick reponse Coral Tech.
I will need to record about 5-6 stations. Do you know of any good call logging systems? I am pretty flexible on the manufacturer of the Phone system.
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
Ip Officecan be set up to record calls and store them to a "server". Then just use a web GUI to sort and find them. The GUI is called Contact store, which has a free 45 day license. Try it, buy it.
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Joined: Jun 2005
Posts: 7
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Do you have a website for them?
Thanks!
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Joined: Sep 2004
Posts: 4,196 Likes: 2
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mongo, is that based on how many ports the voicemail can take at once or something different?
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
TD, www.avaya.com CT, Yes it does use a voicemail port. And you would need voicemail pro.
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
Actually. TD, an easier site might be: www.IPOfficeinfo.com Easier to navigate.
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