I'm probably going to pull a local tech in on this (I do more Comdial), but how complicated (or is it possible) to print off a list of all extensions and what card/port they are connected to? On the Comdial side, I can just log in via the serial port and dump a list of all extensions and what phone type is connected.
I almost forgot to add.. It's a DK424.
Hi jcbailey, i believe the Dk424 was called a Ct in the Uk ,if this is so then providing the system has any of the following then you can print of an extn list, the system will need either a piou card or a rsiu card, you will then need a tty lead to connect to the card and the com port on a pc, then using hyper terminal in capture mode you can enter commands which will then output any part of the programming you need, the piou and rsiu will need to have been configured but hopefully this would have been done already.
Shoot.. I don't think it does... The only other cards besides CO or DKT cards is the IVP8 voice mail.. Guess I'll need a tech with a card then.. Ah well.
It wouldn't be too hard to do via the programming phone.
In your case (being unfamiliar with Toshiba), a tech with a laptop/card would be the best bet.
Sounds like what I'll be doing.. I just wanted to see if it was a "quick" thing to do (like a report). Thanks!
Is it possible for you to take a picture of the cards inside the cabinet and post a link ? then we can see what cards you have, another option you have is a long winded one but you could go to all the dkt extn points and plug a display phone in and dial #401 this will show you the extn number you are plugged into, then dial #402 and this will show you the port to which it is connected to, but if you have hundreds of extns this may take some time and this will not work on slt ports.
Or...........you could use a dkt2020-sd phone on port 005 and log into program 04 and jot down each extension as you read the each port.
I ended up having a tech come in and dump them via serial port. It seemed that the admin software he was using was a tad buggy and obtuse.. :-) Reminds me of VMMI. I guess all the switch admin software has it's own oddities. Thanks!